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Stephen has over 14 years of experience in the contact center market. He has also led the software innovation revolution in the call center industry. He founded the Witness Systems, when he invented the industryâ€™s first Computer Telephony Integration (CTI) enabled voice and screen recording system. He also built the very first call center Composite Application development suite during his tenure at Cliffstone Corporation. This suite had since then become a real-time business intelligence solution for call centers including American Express and DIRECT TV.
Businesses Founded on VCU: