TuVox Received $20 Million for On Demand Speech Applications

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TuVox Received $20 Million for On Demand Speech Applications
December 7, 2007What does TuVox do?

TuVox provides a voice on demand application.

VCU says:

TuVox has a conversational call routing application This system routes a call to the appropriate self-service application or agent.

The goal is to achieve improved customer retention and increased revenue through their automated service. Companies benefit from reduced costs by optimizing the mix of live and automated service.

According to TuVox their technology improves calls by anticipating caller intent, personalizing call flows, and overcomes the limits of touch-tone systems.

Clients include: AMC Theatres, American Airlines, BCD Travel, BECU, CitiStreet, M&T Bank, USAA, and others.

Take a look at TuVox.

Founders:

NA

Funders:

Glynn Capital Management, Norwest Venture Partners, Foundation Capital, Granite Ventures, and Adobe Ventures.




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